Like most websites, Utilita Energy uses an internet browser feature called cookies. A cookie is a simple text file which gets stored on your computer when you visit our site. We use cookies to help identify your computer so we can tailor your user experience.
When you visit extra.utilita.co.uk for the first time a cookie will be stored on your computer. When you come back again we’re able to recognise that you’re a returning visitor. These cookies don’t tell us who you are, they just identify you as a user, tell us how users engage with our website and whether they have visited before.
We use cookies to improve your experience when you are using our website. The cookies allow us to monitor how our customers and visitors use the site, and help us make it clearer and easier to use. Cookies also help with our online chat function, by linking the user to the chat session they have joined.
Although cookies can be used to track movements across and between websites, they do so without identifying any personal or confidential information about existing or potential Utilita Energy customers. Our use of cookies is purely based on enhancing our customers' online experience.
The cookies we use on our website are what’s known as ‘session cookies’. Some expire as soon as you leave the site, most expire within 30 days of your visit and certain cookies, those associated with google analytics for example, expire automatically after six months.
As a user of our site, you can turn off the cookies if you want to. You will need to go to your web browser and follow the instructions at the bottom of this page. We’ve included details for the most common browsers.
By using this website, you agree to our use of cookies and third party cookies that are used by our sales partners or affiliates. In addition, any visitor that has clicked on a Utilita Energy advertisement on another website that links to extra.utilita.co.uk will be sent anonymous cookies that will allow us to analyse advertising effectiveness.
If you decide not to accept our cookies, some features of our website may not work as well as usual or not function at all as a result.
Our website may contain links to other websites which are outside our control and are not covered by this Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy or cookie policy, which may differ from ours. We cannot be responsible for personal information that third parties may collect, store and use through their website. You should always read the policies of each website you visit carefully.
There’s a wealth of information about what cookies are, how they’re used by websites, and what you can do to control their use
available on the internet. We think a good place to start to get an overview of what cookies are is www.aboutcookies.org.
If you’d like to learn more about the regulations that govern the use of cookies in the UK, just take a look at the information
provided by the Information Commissioner’s Officehere.
You don’t have to accept cookies on any site if you don’t want to and pretty much every browser gives you an option to turn them
off completely or to only accept certain types. It’s important to remember, however, that if you limit the cookies you accept or
turn them off completely you may find that websites don’t work as well or as quickly when you visit them.
To adjust the cookie options on your browser, take a look at the instructions for most types of browser below.
Go to the Tools menu and choose Internet Options
Click on the Privacy tab and you’ll see a slider that allows you to change your settings.
The slider allows a range of settings, from Block all Cookies to Accept all Cookies. Simply choose the level of protection you
desire and click ‘OK’.
There are more advanced settings that you can access by clicking advanced in the dialogue box. If you choose this option you can
modify your settings more precisely.
For full details about the options available to you, take a look here.
Mobile browsers have their own settings for cookies. Choose from the list below to learn how to take control of them.
Android
Blackberry
Safari OS
Windows phone